Printelune Options support
Create reusable text, choice, swatch and artwork fields for products. Assign a set, activate its checkout validation and add the Printelune product block to an Online Store 2.0 product template.
Setup and charges
The app uses separately priced catalog variants for paid choices. Select dedicated add-on variants with the correct tax, shipping, availability and discount settings. Shopify determines checkout charges, taxes, currency conversion and refunds. Changing a product quantity requires matching add-on quantities. Add-ons appear as separate order lines.
Personalized products must use the product-page cart flow. Quick add and direct accelerated product-page purchase may require returning to the product page. Accelerated payment methods remain available inside checkout. Subscriptions, pre-orders, POS, manually created orders and order edits are not qualified workflows.
Artwork and limits
Artwork accepts PNG or JPEG up to 5 MiB and 20 million pixels. Files are decoded and re-encoded, privately stored for 30 days, and then removed, including ordered artwork. Download before expiry. Do not upload identity documents, payment details or sensitive personal information. File content and availability are verified by the hosted app when preparing the cart; checkout only checks the receipt format.
Limits: ten personalized product lines per cart, a 4 KB configuration per product, 50 option sets, ten fields per set, twelve choices per field, 2,000 product assignments, two artwork fields per set, 500 artwork files and 100 MiB artwork storage per store. Shared artwork storage is currently capped at 256 MiB; support can explain availability before a larger rollout. Reaching a limit stops new additions and preserves existing data until normal expiry or removal.
Pause and removal
Pausing stops new personalization requests. Existing checkout rules remain in place. Unassign a product to return it to normal purchasing. Uninstalling removes the app's configuration and hosted records; Shopify retains existing order properties under its own policies. Removing artwork is permanent and can make it unavailable for fulfillment.
Email help@appsorcerer.com with your shop domain and a description. Never send passwords or access tokens.